Import trade confirmations but ticker cannot be found

I’m trying to import trades via Contract Notes from Forsyth Barr, but they sometimes use slightly different tickers like Mainfreight is “MFTXX” instead of “MFT”. The system simply returns an error when I submit these via email, as it can’t find the ticker.

Given Sharesight advertises that it is compatible with Forsyth Barr contract notes I assumed this would work. Does anyone know of a workaround for it to map the Broker’s ticker to the Sharesight ticker?

Hi @CameronM welcome to the forum! :wave:

It looks like the ‘XX’ could be causing issues with the confirmation import. If you haven’t already, can you reach out directly to our support team and we can look into this further? :+1: