# Getting replies from help centre

**URL:** <https://community.sharesight.com/t/getting-replies-from-help-centre/1134>\
**Category:** Sharesight features\
**Created:** [27 October 2022 21:53 UTC](https://community.sharesight.com/t/getting-replies-from-help-centre/1134 "2022-10-27T21:53:59Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![freebee](https://avatars.discourse-cdn.com/v4/letter/f/dfb087/32.png) [@freebee](https://community.sharesight.com/u/freebee)\
**Post date:** [27 October 2022 21:53 UTC](https://community.sharesight.com/t/getting-replies-from-help-centre/1134/1 "2022-10-27T21:53:59Z")

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I’m having enormous trouble getting help. I entered a query 6 days ago and still waiting for an answer. My first query on this subject was on the 19th October.

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**Author:** ![roshan.sharesight](https://avatars.discourse-cdn.com/v4/letter/r/c0e974/32.png) [@roshan.sharesight](https://community.sharesight.com/u/roshan.sharesight)\
**Post date:** [1 November 2022 03:41 UTC](https://community.sharesight.com/t/getting-replies-from-help-centre/1134/2 "2022-11-01T03:41:27Z")

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Hi there, if you still have not got any reply from us, could you please send us a message again on support@sharesight.co.nz.

We apologies for the inconvenience caused.