# Discrepancy between Sharesight dividend dollar amounts and Computershare

**URL:** https://community.sharesight.com/t/discrepancy-between-sharesight-dividend-dollar-amounts-and-computershare/1049
**Category:** Reporting & tax
**Created:** [13 August 2022 07:53 UTC](https://community.sharesight.com/t/discrepancy-between-sharesight-dividend-dollar-amounts-and-computershare/1049 "2022-08-13T07:53:17Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![djw](https://avatars.discourse-cdn.com/v4/letter/d/45deac/32.png) [@djw](https://community.sharesight.com/u/djw)
#### Post date: [13 August 2022 07:53 UTC](https://community.sharesight.com/t/discrepancy-between-sharesight-dividend-dollar-amounts-and-computershare/1049/1 "2022-08-13T07:53:17Z")

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Hi all, I’m wondering why my dividends are automatically imported with **slightly wrong dollar amounts** (and dates) and how to fix this.

I managed to make the dollar amounts from previous reinvestments more accurate by switching on _Auto Dividend Reinvestment_ under _Holding Settings_, but they’re still off by around a dollar. See the below comparison of Sharesight and Computershare/Vanguard.

What should I be editing here? Where do I find the information for _Franked Amount_, _Unfranked Amount_, _Franking Credits_, and so on?

Thanks in advance!

 ![CleanShot 2022-08-13 at 17.46.25@2x](https://global.discourse-cdn.com/sharesight/original/1X/34b6a674a2bd970be430d37140f3e7f109421010.png)  
 ![CleanShot 2022-08-13 at 17.43.57@2x](https://global.discourse-cdn.com/sharesight/original/1X/6094b32df91166a83667ca0da3b1ed28adb5decc.png)

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### Author: ![Jack\_Sharesight](https://avatars.discourse-cdn.com/v4/letter/j/46a35a/32.png) [@Jack\_Sharesight](https://community.sharesight.com/u/Jack_Sharesight)
#### Post date: [15 August 2022 00:42 UTC](https://community.sharesight.com/t/discrepancy-between-sharesight-dividend-dollar-amounts-and-computershare/1049/2 "2022-08-15T00:42:35Z")

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Hi @djw welcome to the community! 👋

It looks like you may be missing a DRP or need to change your rounding method. The $549.73 amount appears to be based on 841 units, not the 842 outlined in your first screenshot. To change the DRP method, under the **Holding Settings** menu on the individual holding page you’ll see a hyperlink, click this and change the method to **round down and track balance**. If you’ve confirmed payouts already, you’ll have to reset and reconfirm these.

The reinvestment total & units seem to be correct, so once you fix the above you should be fine moving forward.

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### Author: ![djw](https://avatars.discourse-cdn.com/v4/letter/d/45deac/32.png) [@djw](https://community.sharesight.com/u/djw)
#### Post date: [15 August 2022 02:52 UTC](https://community.sharesight.com/t/discrepancy-between-sharesight-dividend-dollar-amounts-and-computershare/1049/3 "2022-08-15T02:52:15Z")

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Thanks Jack! Your advice to switch _Holding Settings_ to _round down and track balance_ did the trick for fixing most payments. Only one dividend per holding remains wrong (short by only 1 or 2 cents) and it’s always the first reinvested one.

I don’t know how fix these wrong dividend payments because Sharesight does some automatic number crunching that I can’t decipher or replicate in my Computershare/Vanguard documents. The top half of a payment. See the attached image for an example of what I mean.

In other words: **if I want to correct a dividend payment by 1–2 cents, how do I know which field to edit?**

None of these fields or their titles appear in the Computershare/Vanguard documents, an example of which you can see in the original post above.

Thanks for your help.

 ![CleanShot 2022-08-15 at 12.48.44@2x](https://global.discourse-cdn.com/sharesight/original/1X/055c38615ca3120a7103797fdd4dbaf8836d3f63.png)

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### Author: ![Jack\_Sharesight](https://avatars.discourse-cdn.com/v4/letter/j/46a35a/32.png) [@Jack\_Sharesight](https://community.sharesight.com/u/Jack_Sharesight)
#### Post date: [17 August 2022 04:56 UTC](https://community.sharesight.com/t/discrepancy-between-sharesight-dividend-dollar-amounts-and-computershare/1049/4 "2022-08-17T04:56:44Z")

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It’s likely attributed to rounding differences. Editing the unfranked amount will change the total payment

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### Author: ![djw](https://avatars.discourse-cdn.com/v4/letter/d/45deac/32.png) [@djw](https://community.sharesight.com/u/djw)
#### Post date: [17 August 2022 09:28 UTC](https://community.sharesight.com/t/discrepancy-between-sharesight-dividend-dollar-amounts-and-computershare/1049/5 "2022-08-17T09:28:53Z")

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Thanks Jack. Confirming that I was able to fix the rounding errors by changing the unfranked amount. It automatically adjusted the other figures as you said.

Cheers!
